Bennett Pump is proud to announce that their Quality System has received certification of the ISO 9001-2015 Standard. ISO 9001:2015 is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
“The ISO Quality System is the cornerstone of our ‘DO IT RIGHT THE FIRST TIME’ initiative and ensures customers receive consistent, high-quality products and services from Bennett Pump Company”, says Spencer Hines, President.
Prior to receiving this certificate, Bennett Pump’s Quality Management System underwent a complete program modification, documentation review, pre-audit, assessment of compliance, clearance of identified non-conformances and, finally, a full four-day compliance evaluation. The Registrar performed this evaluation including the assessment of Management Commitment, a full Quality Management Program evaluation, document reviews and employee interviews.
“The Quality Management Program changes required to transition from our previous ISO 9001-2008 certification were significant,” says Jim Biesecker Component Business Mgr. & ISO Management Representative. “Additional requirements of the new standard include a clearer demonstration that processes in the organization are continuously improved and that any potential risks to the business are mitigated. The successful completion of the Certification Process is a strong testament to the high level of quality in our employees and our organization.”